Hospitality,
Experience-Led.
Intelligence-Driven.

Myridius partners with travel and hospitality leaders to architect guest experiences that delight, and the AI-native intelligence underneath that makes every interaction measurably better. Engineered for operational reality, built to compound returns.

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2026 ISG Provider Lens™

Myridius named as a Market Challenger in the 2026 ISG Provider Lens™ Salesforce Ecosystem Partners study

Houlihan Lokey

Myridius Featured in Houlihan Lokey's Digital Engineering Market Report

Hotels & Resorts

AI-driven personalization and revenue intelligence for every property type

Hotels & Resorts

AI-driven revenue management and dynamic pricing across all channels
Unified guest profile connecting PMS, loyalty, and real-time in-stay signals
AI-powered upsell and cross-sell across check-in, in-app, and concierge touchpoints

Cruise Lines

Digital ecosystem transformation across the full voyage, from booking to onboard spend

Cruise Lines

Pre-cruise personalization that builds ancillary revenue before departure
Real-time experience orchestration across dining, entertainment, and excursions
Post-voyage loyalty engagement and predictive win-back programs

Theme Parks & Attractions

Intelligent capacity management and immersive guest experiences that grow per-capita spend

Theme Parks & Attractions

Dynamic capacity and crowd-flow intelligence to elevate the guest experience
Personalized itinerary recommendations and an in-park AI concierge
Integrated dining, merchandise, and experience reservation systems

Restaurants and F&B

AI-powered reservations, demand forecasting, and guest intelligence driving covers and yield

Restaurant and F&B

Real-time reservation management for high-volume, enterprise-scale operations
AI demand forecasting reducing food waste and optimizing staff scheduling
Personalized menu recommendations and loyalty integration for repeat visits

Vacation Rentals & Residences

Scalable platform operations, automated guest communication, and revenue optimization

Vacation Rentals & Residences

Multi-channel distribution intelligence and dynamic pricing at property level
Automated guest communications and self check-in workflows at scale
Owner reporting, performance benchmarking, and portfolio analytics

Travel & Transportation

Connected traveler journeys across air, rail, ground, and multimodal experiences

Travel & Transportation

Real-time disruption management and proactive traveler communications
Ancillary revenue optimization across seats, upgrades, and add-on services
Loyalty and NDC-ready retailing platforms connecting all distribution touchpoints

HOW WE WORK

Engineering Your
Strategic Execution.

Outcomes-First

REVPAR IMPACT OVER PROJECT COMPLETION

Every engagement is designed around measurable hospitality outcomes, not just system delivery. We anchor every program to the metrics that matter to your board and your operations team, with guest data privacy and responsible AI built in from the start.

Revenue

Dynamic pricing, upsell conversion, and ancillary yield powered by AI at every guest touchpoint

Guest Experience

Personalization engines that recognize guests across channels and anticipate needs across the journey

Operations

Eliminate manual processes, reduce no-show impact, and free your teams to focus on genuine hospitality

Journey Orchestration

FROM THE GUEST IN, NOT THE SYSTEM OUT

We map every guest journey from the first search to post-stay advocacy, then engineer the operations and technology to match it. Every redesigned journey is underpinned by trusted, governed data, not the other way around.

Discovery & Booking

AI-powered inspiration-to-reservation flows that convert browsers into bookers without friction

On-property

Real-time contextual service, in-stay personalization, and frictionless self-service options alongside warm human touchpoints

Post-stay

Loyalty deepening, win-back programs, and lifetime value optimization driven by behavioral intelligence

Integrated Intelligence

ONE INSIGHT LAYER ACROSS YOUR ENTIRE VALUE CHAIN

Connect PMS, CRS, loyalty, F&B, and operational data into a single governed, access-controlled intelligence layer, so the right insight reaches the right person at exactly the right moment.

Revenue Management

Real-time demand signals feeding yield engines that price dynamically across room types, channels, and segments

Guest Intelligence

Privacy-safe 360° guest profiles combining booking history, preference signals, and real-time in-stay behavior to surface the right next action

Operational Visibility

Live occupancy, capacity, and service-quality metrics surfaced to the teams who can act on them

Human Ingenuity

DEEP T&H DOMAIN EXPERTISE IN EVERY ENGAGEMENT

The insights that define great hospitality technology cannot be generated from a prompt. They come from practitioners with hands-on experience across these operations, from reservations to revenue management to guest relations.

Domain Depth

Practitioners who understand yield management, group contracting, and multi-property operations from the inside

Judgment

Teams that challenge assumptions and design solutions for how hospitality actually operates

Cross-Disciplinary Delivery

Strategy, engineering, CX, and data in one room, decisions made upstream don't create problems downstream

Responsible AI & Governance

Applying AI where it creates genuine guest and commercial advantage, with transparency, auditability, and human oversight in every model and workflow

AI-Native Engineering

AI EMBEDDED ACROSS THE TRAVEL & HOSPITALITY DELIVERY STACK: BUILD, INTEGRATE, RUN, OPTIMIZE

AI-native engineering across every delivery mode, custom hospitality platforms, CRS and loyalty configurations, data ecosystems, and managed run services. The same intelligence, rigor, and security discipline whether building greenfield reservation systems, integrating complex property portfolios, or running guest-facing environments under peak-season load.

Discover, Configure & Build

AI-accelerated delivery across custom hospitality, loyalty, and commercial platforms, compressing timelines without sacrificing operational nuance or data integrity

Data Engineering & Integration

AI-assisted pipeline design, legacy migration, real-time event streaming, and API integration, building governed, traceable data foundations that power personalization and revenue intelligence

Run & Continuously Improve

AI-driven monitoring, self-healing operations, and predictive performance management, protecting uptime, enforcing security policies, and continuously optimizing guest-facing and back-office systems 24/7

GUEST EXPERIENCE

Travel Experience Guest App

AI-powered guest app for seamless in-stay engagement and targeted ancillary revenue.

Contextual push notifications driving in-stay ancillary revenue
One-tap actions for requests, upgrades, and service recovery
AI concierge with seamless escalation to human agents

BOOKING & DISCOVERY

Travel Booking Super Web App

Dual-mode app blending classic search with AI-assisted planning for improved conversion rates and real-time itinerary optimization.

GenAI itinerary builder increasing average booking value
Smart alternative suggestions reducing booking abandonment
Visual itinerary display improving conversion and upsell

DECISION INTELLIGENCE

T&H Executive Insights

AI-driven hospitality cockpit delivering on-demand visual insights and prioritized actions.

Natural language queries on live RevPAR, occupancy, and F&B data
Actuals vs forecast variance explained in plain language
Prioritized action recommendations surfaced to leadership

MODERNIZATION ACCELERATOR

Reverse Engineering

Uses LLMs to convert legacy system code into AI-ready knowledge graphs.

Legacy yield and pricing rules understood and documented in days
Business logic preserved as queryable knowledge for AI decisioning
Accessible legacy system insight via natural language queries

CLIENT IMPACT

Financial Services

Multi-Cloud Operations for Wealth Management

FORTUNE 200 WEALTH MANAGEMENT LEADER

Architected a multi-cloud foundation across GCP, AWS, and Azure, establishing SRE practices and IaC-driven infrastructure governance at enterprise scale.

The Challenge

Saturated data centers and legacy infrastructure constrained scalability, speed-to-market, and operational resilience.

Outcomes

Achieved faster IT environment provisioning, enterprise-scale infrastructure elasticity, and dramatically improved system uptime — replacing legacy constraints with cloud-native resilience and business continuity.

Banking & Payments

Real-Time Fraud Intelligence at Scale

3RD LARGEST US CREDIT CARD BRAND

Delivered an event-driven, ML-powered fraud detection platform processing 4,000+ transactions per second, reducing annual fraud losses by over $10M for one of America's largest credit card issuers.

The Challenge

A top-3 US credit card brand needed to combat increasingly sophisticated fraud at scale while migrating 50TB of legacy data without disrupting live transaction processing for 40M+ active cardholders.

Outcomes

Achieved >$10M annual fraud reduction, 42% faster case resolution, and >90% alert accuracy by deploying real-time Kafka streaming, ML-based scoring, and cognitive case management on AWS cloud infrastructure.

Regional Banking

From Legacy Silos to Cloud-Powered Data Intelligence

LEADING REGIONAL BANK

Migrated a regional bank's legacy data infrastructure to Azure cloud, consolidating siloed data into a unified lake and warehouse architecture with a tailored governance framework.

The Challenge

A leading regional bank was constrained by legacy systems, data silos, and manual processes that hindered agility, slowed decision-making, and challenged regulatory compliance.

Outcomes

Delivered a modern Azure-based data platform that streamlined operations, unified enterprise data assets, enabled advanced analytics and data science capabilities.

Credit Unions

GenAI Knowledge Assistant for Contact Centers

LEADING MIDWEST CREDIT UNION

Built a GenAI-powered Knowledge Assistant using Amazon Q and AWS S3, equipping contact center agents with instant, accurate, and compliant responses to member queries.

The Challenge

A leading credit union's contact center agents struggled with manual knowledge searches across disparate sources, resulting in slow response times and diminished member satisfaction.

Outcomes

Delivered instant, contextually accurate responses for contact center agents, boosting productivity and member satisfaction while establishing a compliant, scalable GenAI foundation.

Financial Technology

Optimized digital lending experience with secure scale

GLOBAL FINTECH LEADER

Managed end-to-end production support and feature enhancements for a complex Temenos-based consumer lending platform.

The Challenge

Balancing critical platform stability with rapid customization of state-specific digital lending forms and secure SSO integrations.

Outcomes

Achieved seamless integration of customized loan forms, implemented robust SSO-based security, and ensured 100% operational continuity through dedicated production support.

PARTNERS

A partner ecosystem aligned to your results

Seamless guest experiences aren't built on fragmented platforms. Our ecosystem ensures every partner works in harmony to maximize your guest lifetime value.

Partner Approach