Experiences that Think, Adapt, and Act.
Engineered to Compound.

We build digital experiences that serve humans and AI agents alike, creating smarter journeys from first interaction through renewal.

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Integrated Myridius capabilities that turn digital experiences ambition into real impact

Designed for Humans.
Optimized for Agents.

User research, accessible design systems, and agentic interface design built for human users and AI agents alike.

DESIGN STUDIO

Composable by Design.
Agentic by Architecture.

AEM migration, real-time AEP data activation, agentic commerce, and omnichannel orchestration delivered across the full Adobe stack.

ADOBE EXPERIENCE CLOUD

Outcomes Measured. Not
Assumed.

AI agents that orchestrate journeys, automate decisions, and continuously compound experience value. 

AGENTIC AI
WHAT WE DO

Every Agentic Experience Layer, Covered.

From composable engineering to inclusive design, we build
foundations that compound competitive advantage.

Experience Platform Engineering

Composable and AI-extensible foundations across CMS, commerce, MarTech, and service platforms

Experience Platform Engineering

Composable and AI-extensible foundations engineered for human interaction and autonomous agentic orchestration at scale from CMS and commerce through to service platform and MarTech.

 

 

01

CMS & Content Architecture

Headless and hybrid CMS implementation, design system build, personalization configuration, technical SEO, and Core Web Vitals engineering
02

Commerce Engineering

Composable commerce platform implementation, payment and OMS integration, PIM configuration, and marketplace connector development
03

MarTech Integration

Marketing automation, email platform, and loyalty program engineering, personalization engine configuration, and campaign platform integration
04

Service Platform Engineering

CRM and help desk integration, virtual agent development, knowledge base build, and contact center platform configuration

AI-Driven & Adaptive Experiences

Adaptive real-time personalization and agentic journeys on composable, vendor-agnostic architecture

AI-Driven & Adaptive Experiences

Engineering adaptive, self-learning digital experiences that generate content at scale, personalize in real time, and automate agentic journeys on composable, vendor-agnostic architecture.
01

Generative AI & Dynamic Creative

AI content pipelines, content supply chain automation, and dynamic creative optimization at publishing scale
02

Real-Time Personalization

Segment-of-one delivery, context-aware rendering, real-time decisioning, and privacy-first hyper-personalization on first-party data
03

Agentic Commerce & Customer Journeys

LLM-powered virtual agents, autonomous buying journeys, and agentic service resolution designed for both human and agent interaction
04

Composable Architecture

MACH-aligned composable design, headless and micro-services experience engineering, and technology-agnostic orchestration across open stacks

Data & Customer Intelligence

Unified, compliant data foundations that power human analysts and AI agents simultaneously

Data & Customer Intelligence

Architecting unified, compliant data foundations that turn fragmented signals into real-time, autonomous decisions that power human analysts and AI agents simultaneously.
01

Customer 360 & CDP Architecture

Unified customer profile design, identity resolution, CDP implementation, and cross-channel profile stitching on first-party data
02

Analytics & BI

Analytics platform implementation, self-service BI and reporting, cloud data warehouse build, and A/B experimentation frameworks

03

Data Governance & Compliance

Tag management, data quality frameworks, consent and privacy compliance, and data clean room strategy
04

AI-Powered Data Activation

Predictive churn and engagement scoring, propensity modeling, next-best-action intelligence, and self-optimizing experience loops

Mobile & Cross-Platform Experiences

Native, cross-platform, and high-performance experiences delivering consistently across every touchpoint

Mobile & Cross-Platform Experiences

Building native, cross-platform, and high-performance mobile and progressive web apps with consistent design systems across every customer touchpoint that integrate seamlessly with backend commerce and data architecture.
01

Native Mobile Engineering

iOS and Android development to platform standards, with full app store lifecycle management and release governance
02

Cross-Platform & PWA

Cross-platform delivery and offline-capable progressive web apps for broad device and market reach
03

Mobile-First UX & Design Systems

Mobile-first interaction design, omnichannel design system governance, Figma-to-code pipelines, and mobile performance engineering
04

Headless Commerce & Cross-Channel Profile

Multi-surface headless delivery, cross-channel customer profile stitching, and framework advisory with long-term TCO modeling

Digital Experience Assurance

Continuous testing and performance governance embedded into every sprint

Digital Experience Assurance

Embedding continuous testing and performance governance into every sprint for reliable, high-scale digital delivery, so your digital estate ships correctly.
01

Functional & Cross-Platform Testing

User journey testing across browsers, devices, and OS. CMS and commerce regression and Core Web Vitals optimization
02

Performance & Scalability

Load and stress testing, CDN and caching strategy validation, and real user monitoring with observability dashboards
03

AI-Powered Test Automation

AI test case generation, self-healing automation, and CI/CD-integrated continuous testing with full regression coverage
04

Content Governance & QA

Content health monitoring, publication workflow auditing, multilingual quality checks, and structured experimentation frameworks

Accessibility & Inclusive Design

Accessible experiences that comply with global standards by design

Accessibility & Inclusive Design

Engineering accessible and inclusive experiences that comply with global standards by design to withstand regulatory scrutiny.
01

Compliance Audits & Regulatory Readiness

WCAG 2.1/2.2 AA/AAA audits, ADA, Section 508, and EU Accessibility Act readiness, and VPAT documentation
02

Accessible Design Systems

Color contrast, motion, and inclusive UX standards, with accessibility-first component libraries built from sprint one
03

Automated Testing & CI/CD Integration

Continuous accessibility monitoring, regression prevention, and screen reader and keyboard navigation testing at every commit
04

Accessibility Champions Program

Developer training, champions enablement, and organization-wide embedding of inclusive design practice
Service - Outcome First
Service - Journey Orchestration
Service - Intelligence Everywhere
Service - Human Centricity
Service - Native AI Delivery
HOW WE WORK

Outcomes-First

Business metrics before architecture. Every time.

Mapping business metrics: revenue targets, deflection rates, and agentic conversion benchmarks before selecting architecture, ensuring every design decision is held accountable to results.

Outcome Mapping First

Business outcome mapping before platform selection or architecture design

KPI Frameworks

KPI frameworks tied to revenue, retention, acquisition, and agentic performance

Experience Gap Analysis

Gap analysis across every channel and customer lifecycle stage

Outcome-Driven Technology Selection

Technology selection driven by outcome fit, composability, and long-term AI readiness

Journey Orchestration

Every touchpoint connected. Every signal acted on.

Engineering end-to-end customer journeys connected across all channels and responsive to real-time signals for autonomous orchestration as AI matures.

End-to-End Journey Mapping

Full journey mapping from first signal to loyal customer

Omnichannel Orchestration

Connected design across web, mobile, email, in-store, and service

Agentic Journey Workflows

Automated next-best-action and real-time service resolution via agentic workflows

Real-Time Decisioning

Decisioning that responds to intent signals before the customer moves on

Intelligence Everywhere

AI embedded in each layer.

Designing AI-native architectures where interfaces adapt in real-time, leveraging predictive intelligence to evolve automatically with every customer interaction.

AI Content Pipelines

Generation, personalization, and dynamic creative at scale

Customer 360 and CDP Architecture

Unified profiles feeding both human analysts and AI agents

Predictive Scoring

Next-best-action and predictive scoring across the full customer lifecycle

Privacy-First AI Architecture

Built on zero-party and first-party data foundations

Human Centricity

Designed for people. Validated by evidence, not opinion.

Grounding design in behavioral research and accessibility to create inclusive experiences optimized for both human users and AI agents.

User Research Foundation

User research and behavioral analysis as the foundation of every brief

Accessibility by Design

WCAG 2.2 AA/AAA compliance from sprint one across every surface

Inclusive Design Systems

Consistent design systems that scale across every surface and channel

Continuous Usability Testing

Evidence loops and usability testing embedded throughout design and build

AI-Native Delivery

AI-native architecture. Built to compound in value.

Designing every sprint with AI extensibility and composable architecture, using the Evoq fabric to accelerate testing and compound value.

MACH-Aligned Architecture

Composable, headless, and MACH-aligned architecture for AI extensibility by default

Agent-Compatible APIs

Structured content and APIs readable by both humans and AI systems

Evoq AI Fabric

Accelerating delivery velocity, test coverage, and post-launch optimization

Continuous Improvement Loops

Compounding platform value through continuous improvement beyond go-live

1 / 5
INDUSTRY EXPERTISE

Digital Experience, Tuned to Your Industry.

Deep domain knowledge shaping digital experiences that deliver measurable business outcomes. 
Banking & Financial Services
Regulated Experiences at Scale
Banking & Financial Services
  • Digital onboarding and wealth portals
  • Reduced cost-to-serve through self-service
  • Strengthened trust at every regulated touchpoint
Insurance
Digital Insurance, Without the Friction
Insurance
  • AI-assisted claims and self-service portals
  • Agent tooling that reduced cost-to-serve
  • Accelerated resolution time & reduced friction
Travel & Hospitality
Journeys That Begin Before Departure
Travel & Hospitality
  • Unified booking & in-destination digital services
  • Increased direct conversions & loyalty
  • Guest advocacy that drives repeat stays
Manufacturing & Logistics
Connected Operations, Better Served
Manufacturing & Logistics
  • Field service portals, dealer and distributor platform
  • Reduced friction across operational networks
  • Seamless supply chain visibility at scale
Retail & Consumer
Commerce That Converts and Retains
Retail & Consumer
  • Unified commerce and AI-driven product discovery
  • Increased basket value & reduced churn
  • Seamless post-purchase experiences across every channel
Healthcare & Life Sciences
Connected, Compliant Patient Journeys
Healthcare & Life Sciences
  • Patient portals & HCP platforms
  • Improved clinical outcomes & engagement
  • Secure journeys meeting HIPAA & global privacy standards
Hi-Tech & Startups
Product Experiences That Drive Growth
Hi-Tech & Startups
  • Onboarding flows & in-app experiences
  • Increased freemium-to-paid conversion
  • Scalable marketing architecture for enterprise expansion revenue
Non-Profit & Social
Mission-Driven Experiences at Scale
Non-Profit & Social
  • Accessible member portals & digital enrollment
  • Expanded reach & reduced overhead
  • Maximizing mission impact across every platform
Education & EdTech
Personalized Learning & Workflows
Education & EdTech
  • Personalized learning portals & student dashboards
  • Seamless enrollment & automated academic workflows
  • Increased student engagement and institutional scale
01 / 09
WHY CHOOSE US

We Don’t Build Digital Experiences.
We Engineer Agentic Ones.

Enterprises choose Myridius for their most complex
digital experience transformation.

 

01

One Agentic Team, No Handoffs

Our strategists and engineers collaborate in one room, translating business goals into technical architecture without handoffs or lost context.
02

AI-Native Architecture

We build for AI consumption from the first session, making data models and agentic workflows foundational structural decisions.
03

Accessibility Built in

We integrate accessible components, CI/CD checks, and VPAT documentation from the first sprint, ensuring inclusive experiences validated for regulators and procurement teams.
04

Composable Architecture. Vendor Freedom

MACH-aligned, headless, and technology-agnostic architecture supports evolving components, platform shifts, and adoption of new AI capabilities without rebuilding the experience layer.

05

Outcomes Agreed. Results Published

Up to 50% cost reduction, 37% faster delivery, and 90% regression savings are defined upfront. Metrics are agreed upon before scope is signed, and results are published after delivery.

06

Integrated Multi-Disciplinary Delivery

Combining strategists, UX researchers, agentic designers, engineers, and accessibility leads into a single team that remains strictly accountable for every digital outcome.

CLIENT IMPACT
Fraud & Financial Crime

Real-time fraud intelligence at scale

For a 3rd Largest US Credit Card Brand

Event-driven, ML-powered fraud detection platform processing 4,000+ transactions per second for one of America's largest credit card issuers.

The Challenge

A top-3 US credit card brand needed to combat increasingly sophisticated fraud at scale while migrating 50TB of legacy data without disrupting live transaction processing for 40M+ active cardholders.

Outcomes
  • $10M+ annual fraud losses eliminated
  • 42% faster case resolution
  • >90% alert accuracy
  • Real-time Kafka streaming and ML-based scoring on AWS
AIOps & Observability

AIOps-driven infrastructure excellence for global event operations

For a Global Leader in Live Entertainment & Ticketing

Comprehensive AIOps-powered monitoring framework on AWS serving millions of fans across 40+ countries.

The Challenge

A global live entertainment company managing tens of thousands of events annually struggled with CMDB performance bottlenecks and limited monitoring capabilities on AWS, risking disruption to mission-critical operations.

Outcomes
  • 99.95% system uptime achieved
  • 50% reduction in MTTR
  • AI-driven alert correlation across DataDog, BigPanda, and CloudWatch
  • Proactive threshold monitoring across global infrastructure
Digital Guest Experience

Seamless luxury at every touchpoint

For an Ultra-Luxury Cruise Line

Advanced self-service portals and custom applications connecting every stage of the guest journey with complex third-party integrations.

The Challenge

An ultra-luxury cruise line needed to digitally enable the entire guest journey with self-service portals and complex integrations across shoreside and shipboard systems, while maintaining exacting luxury brand standards.

Outcomes
  • New digital revenue streams unlocked — excursions, dining, spa
  • Seamless connected experience from pre-voyage to onboard
  • Unified digital platform across all guest touchpoints
  • Complex third-party integrations delivered at luxury-grade standard
Manufacturing & Industrial

Modernizing enterprise infrastructure through cloud integration

For an International Chemical Waste Recycling Technology Leader

Cloud infrastructure and legacy modernization enabling real-time operational visibility and revenue validation for distributed recycling operations.

The Challenge

Outdated technology stack, zero field visibility, and inability to validate solvent recovery for revenue recognition.

Outcomes
  • 500,000+ hourly data records processed
  • Accurate revenue validation via real-time monitoring
  • Full field visibility across distributed operations
  • Critical technical debt eliminated with future-proof architecture
LET'S TALK

Your Digital Estate is Either Compounding, or it’s Falling Behind.

Humans and AI agents now interact with your digital estate at the same time. Close the gap with experiences designed for both.

 

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